Optimum Performance with Proactive Support and Management

The performance of your critical infrastructure is essential for business productivity and customer satisfaction, but managing servers is a costly and time consuming activity. Our fully-managed server management solution is designed to take away the pain of managing infrastructure so that your IT department can focus on creating competitive advantage.

We have in-house experts that work 24/7 to monitor, diagnose and support servers from the hardware level all the way up to the operating system. We offer service level agreements (SLA) for added peace-of-mind.

Operational and technical support

When we maintenance, technical support is also assured. UNIX, Linux experience a variety of skills in advanced backbone outstanding reliability, we offer a variety of services to suit your needs.
Specialists familiar with the extensive support of open environment

Infrastructure support at our site

Phone, eMail query / response performance failures
On demand on-site support
Monitoring
Monthly/Weekly/Daily reporting

Infrastructure support at the customer site

Support daily business operations
Corresponding problems,
Asset configuration change management
Monitoring and configuration management / revision control management / equipment procurement
Upgrade/Applying PTFs/Tunings
Incident management
Monthly/Weekly/Daily reporting

Enhanced support

UNIX, Linux specialist
UNIX, Linux in at SRAE is a specialist on his experience offers reliable service in an open environment.
Total support substantial
Monitoring and maintenance as well as suggestions for improvement from design to operational monitoring, maintenance can be easily integrated into all processes.
24x7 supports
By experienced staff and regimes support your non-stop business.
The elite staff at SRAE
The SRAE had different qualifications for staff at the elite.
Experience, utilizing the latest skills, we will certainly support your business.